Returns & Exchanges

At Rosier Foods, we take pride in the quality of our gourmet products, but if you are not satisfied with your purchase, we offer a hassle-free return policy within 7 days of delivery for unopened items.

Return Process

• 1.
  Initiate Request

  Contact our support team via email with your order number and photos of the product if it arrived damaged or incorrect.

• 2.
  Verification

  Our quality assurance team will review your request within 24-48 hours to ensure it meets our safety and hygiene return standards.

• 3.
  Ship the Product

  Once approved, securely pack the items in their original packaging and use the provided prepaid shipping label to send them back to our warehouse.

• 4.
  Receive Refund

  After we receive and inspect the returned goods, a full refund will be processed to your original payment method within 5 to 7 business days.